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Use of cookies and similar technology

When data is provided to us, we use it solely for the purposes for which it is given. We recognise that the security of your information is paramount and we take all reasonable measure to protect it whilst in our care. Your confidential information will not be disclosed to third parties.


What are cookies?

Cookies are used on almost every website and are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to these websites – or visit other websites that use the same cookies – they recognise these cookies and therefore your browsing device.


How and why we use cookies?

Linchpin IFM Limited and its parent company, Linchpin Advisory Limited (together referred to, both severally and singly, in this document as “Linchpin”) use “cookies” for several reasons, namely to:

  • Give you the best experience when you visit our Website

  • Facilitate our clients’ use of the Website 

  • Allow us to provide a service whereby people can access and manage their account, place a deal or open a new account securely

  • Allow us to keep you secure when you log in to your online account

  • Provide online account application forms

  • Monitor the number of visitors to our site and collectively monitor their activities (we cannot identify where you, as an individual, are located or the software or services you are using)

  • Understand more about the way in which people use our Website


Cookies used by Linchpin’s website do not

  • Allow us to identify what you, as an individual, do on our website or what your individual preference or settings are 

  • Contain any personally identifiable information about you or information such as passwords 

  • Allow us to access other information stored on your computer, smartphone or web-enabled device to obtain information about you and your family, or read any material kept on your hard drive 

  • Give us information about other websites you visit and use 

  • Detail your activities on other websites 

  • Store any information about you that others could read and understand 

  • Store information that may compromise your security


What types of cookie do we use?

We use four main types of cookies on our website

Strictly necessary cookies - These are essential to the navigation of our website and to features such as logging in, online shopping or watching videos. These cookies do not gather information about you for profiling or targeted marketing purposes.


Performance cookies - These allow us to collect anonymous data on how visitors use our website and to improve the way our website works. These cookies do not gather personally identifiable information and the information collected is anonymous and only used to improve the performance of our website. We use these cookies to monitor the performance of our website and to make relevant enhancements that could help improve your experience when using our online services.


Functionality cookies - These remember certain information from the choices you make whilst using our website and may be used to save search settings or log in details. The information these cookies collect is anonymous and cannot be used to track your browsing activity on other websites.


Targeting and advertising cookies - We use targeting and advertising cookies so that the adverts we provide to you are more relevant and limit the number of times you see an advert. They may also be used for market research and to help measure the effectiveness of an advertising campaign. These types of cookies work by remembering the sorts of topics you’ve looked at and using this information to provide our own advertisements or to share the information with other advertisers.


Links to sites provided by others

If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We, therefore, recommend that you read their policies as we are not responsible or liable for what happens at their site.


Using browser settings to manage cookies

Most web browsers allow you to manage cookies via browser settings. For example, you may choose to delete existing cookies, prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie or disable cookies altogether.


By using our website you are agreeing to the placement of cookies on your computer. Please note: if you share the use of a computer or web-enabled device, accepting or rejecting the use of cookies will affect all users of that computer or web-enabled device.


How Linchpin protects your personal data

Internal data security policies restrict access to personal information to authorised personnel. Linchpin maintains physical, electronic and procedural safeguards that are designed to protect/guard personal data. Personnel who violate these policies are subject to disciplinary action up to and including dismissal.


We use cookies to give you the best possible experience when browsing our website.

Last updated February 2021

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